All Your Questions Addressed: Backyard Beginnings FAQs

Shipping & Delivery

  • We currently ship within the USA. If you reside outside of the USA, contact us, and we’ll see if we can accommodate you!

  • Processing times vary by product:

    • Custom Merchandise (Printify): Usually ships within 2-7 business days, plus shipping time.

    • Jams & Jellies: Freshly made and shipped within 3-5 business days.

    • Soaps: ships within 3-5 business days.

    You'll receive a tracking number once your order ships.

  • Shipping rates depend on your location and order size. Exact costs are calculated at checkout.

Jams

  • Absolutely! We use fresh, high-quality fruits, often sourced locally, to create our delicious jams.

  • No, we make our jams using simple, natural ingredients without added preservatives.

  • Yes, our jams are naturally gluten-free.

  • Our jams are shelf-stable for up to 18 months when unopened and stored in a cool, dry place. Once opened, please refrigerate and enjoy within 3–4 weeks for the freshest flavor.

    Each jar is sealed using the water bath method to ensure a tight, food-safe seal—just like grandma used to do.

  • Yes! You can freeze jam for up to 6 months. Just ensure it's in a freezer-safe container..

Orders & Shipping

Orders & Returns

  • Due to the nature of our products, we cannot accept returns or exchanges on soaps or jams for health and safety reasons. If there is an issue with your order, please contact us within 7 days of receiving your item.

  • If your product arrives damaged or defective, please reach out to us immediately with a photo of the item and packaging. We’ll happily offer a replacement or refund. contact us at empirestateofmind0415@gmail.com .

  • Orders can only be canceled or modified within 24 hours of placing them. After that, we begin processing your order for shipment.

  • Since our soaps and jams are handmade in small batches, slight variations in scent, color, and texture are normal. These differences are part of the charm of handmade goods and do not affect the quality of the product.

  • Your satisfaction is important to us! If you’re unhappy with your order for any reason, please contact us, and we’ll work to resolve the issue.

Products

Soaps

  • Most of our soaps are vegan-friendly, made with a nourishing blend of plant-based oils like olive, coconut, palm, and sweet almond.

    Occasionally, we craft special batches using ingredients like ghee (clarified butter), which are not vegan. These will always be clearly labeled, so you can choose what aligns best with your lifestyle.

    If you’re ever unsure, feel free to reach out—I’m always happy to share exactly what goes into each bar!

  • No, we avoid harsh chemicals and prioritize gentle, skin-loving ingredients.

  • Many of our soaps are formulated for sensitive skin. If you have specific allergies, please check the ingredient list before purchasing.

  • Keep your soap in a dry, well-ventilated area to extend its life. A soap dish with drainage works best.

  • Yes, many of our soap bars are gentle enough for facial use, especially those made with moisturizing oils like olive and sweet almond.

    That said, everyone’s skin is different. If you have sensitive skin or specific concerns (like eczema or acne), we recommend doing a patch test first—try the soap on a small area like your jawline or inner arm before full use.

    We don’t use synthetic detergents, artificial colors, or harsh additives—just simple, skin-loving ingredients. Still, some bars may include exfoliants or essential oils that are better suited for body use, so check the product description or reach out if you're unsure.

General

  • Sustainability is at the heart of everything I make. Here are a few of the eco-conscious choices I’m currently using:

    • Jams are packaged in reusable Ball mason jars, perfect for reusing in your own kitchen.

    • Soaps are wrapped in plain kraft paper—a recyclable and minimal-waste option.

    • Ingredients like the fruits used in my jams are organic and sourced locally from Minnesota farmers markets and Whole Foods, keeping things fresh and supporting small growers..